Terms and Conditions
Terms and Conditions – Vertex Networks Inc
By accessing this website or using the services provided by Vertex Networks Inc (“Vertex Networks,” “Company,” “we,” or “us”), you agree to comply with the following Terms and Conditions.
If you do not agree with any of these terms, please do not use our website or services. Access is restricted to individuals who meet the legal age of consent in their jurisdiction. You must also be of legal age to purchase any products or services offered by Vertex Networks Inc.
By placing an order or making a payment, you confirm that you have read, understood, and accepted these Terms and Conditions, which constitute the complete agreement between you and Vertex Networks Inc.
1. Definitions
Website: Refers to all content available on the official Vertex Networks Inc website.
Customer / You / Your: Refers to any individual or entity placing an order with Vertex Networks Inc, either directly or on behalf of another party.
Company / We / Our: Refers to Vertex Networks Inc, a company registered under the laws of the United States.
Products or Services: Includes all services and products provided by Vertex Networks Inc in accordance with an order.
Order: Refers to a request made via phone, email, or our website to purchase products or services, confirmed upon receipt of payment via accepted methods such as credit card, bank transfer, PayPal, or other approved options.
2. Our Services
Before placing an order, please review our policies carefully. By submitting an order or payment, you agree to comply with the policies and procedures described in these Terms.
Service Completion
All services will be completed within 2 working days after payment is received, unless otherwise specified in writing or in cases of special requirements.
Revisions
Each service package includes a specific revision policy, outlined in the service details.
Revision requests must be submitted within 5–10 business days after the order status is marked “Waiting for Customer Approval.”
Revisions are intended to ensure the original requirements are met. Requests must be submitted to your assigned Project Manager at vertexnetworksinc@gmail.com.
Customers may make personal edits to deliverables after completion, as final files are provided in editable formats.
Refund Policy
No partial or full refunds are issued for sample or bulk orders.
Refunds are not provided if a customer participates in negative campaigns, defamatory activity, or false narratives against Vertex Networks Inc.
Customers who cancel services within three (3) months of purchase may be eligible for a partial refund if no discounts were applied at the time of registration.
Refunds may be reimbursed up to 30% of the total amount, at the sole discretion of Vertex Networks Inc, depending on the circumstances.
Refund requests must be submitted via vertexnetworksinc@gmail.com. Requests sent through other channels will not be considered.
Refunds are granted solely at the discretion of Vertex Networks Inc. Customers are encouraged to review this policy periodically, as updates may occur.
Modifications to Services and Pricing
Prices, packages, and discounts are subject to change at any time without prior notice.
Vertex Networks Inc reserves the right to modify, suspend, or discontinue any part of its services at any time.
We are not liable for changes, price adjustments, or discontinuation of services.
3. Contact Information
For questions regarding these Terms and Conditions, please contact:
Vertex Networks Inc
📧 Email: vertexnetworksinc@gmail.com
📞 Phone: +1 (240) 232-3381
🏢 Address: 5551 Morgan Park Ln, Sugar Land, TX, USA 77479
