Privacy Policy

We at Vertex Networks Inc (“Vertex Networks,” “Company,” “we,” or “us”), along with our affiliated entities, respect your privacy and recognize the importance of your personal data. We value the trust you place in us when sharing your information and are committed to protecting it. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data.

1. Scope

This Privacy Notice (“Notice”) applies to personal data collected by the Company through our websites, digital platforms, products, services, and mobile applications (collectively, the “Services”). It explains what information we collect, how we use it, with whom we may share it, the rights you have over your data, and how we protect your information.

Our Services are designed for a general audience and are not intended for children under the age of 13.

2. Information We Collect

We collect personal data from you in three main ways: information you provide directly, information we obtain from external sources, and information gathered automatically when you use our Services.

(a) Information You Provide

When you interact with our Services (e.g., creating an account, making a purchase, or contacting us), you may provide:

• Contact details (such as name, address, email, and phone number);

• Account credentials (such as username and password);

• Payment details (such as credit card or bank account information for transactions);

• Demographic and preference information you choose to share (e.g., date of birth, gender, energy usage preferences);

• Responses to surveys, reviews, or feedback forms;

• Other data provided through forms like “Contact Us” or “Support Requests.”

(b) Information from Other Sources

We may supplement the data we collect with information from trusted partners, affiliates, and publicly available sources, including:

• Demographic and household details (age range, education level, household size, etc.);

• Purchasing and subscription history;

• Interests, preferences, and interactions with marketing campaigns;

• Location data (city, state, ZIP code);

• Data from business partners related to promotions, joint services, or advertising.

(c) Information Collected Automatically

When you use our Services, we automatically collect information using cookies, web beacons, server logs, and similar technologies. This may include:

• IP address and device identifiers (such as advertising IDs);

• Device type, operating system, and browser settings;

• Connection details (ISP, Wi-Fi, or mobile network information);

• Language and time zone settings;

• Websites visited before or after our Services;

• Usage activity (pages visited, ads clicked, videos viewed, time spent);

• Location data from IP addresses, Wi-Fi, or GPS (with your consent).

 

3. How We Use Your Information

We use the data collected for a variety of purposes, including:

• Delivering our products and services;

• Processing payments and managing orders;

• Creating and maintaining accounts;

• Sending offers, updates, and promotional messages (including SMS alerts where permitted);

• Responding to inquiries and providing customer support;

• Conducting research, surveys, contests, and promotions;

• Customizing your experience and suggesting relevant services;

• Protecting against fraud, misuse, and unauthorized access;

• Complying with legal and regulatory obligations;

• Operating, analyzing, and improving our business operations.

Interest-Based Advertising

We may work with advertising partners to deliver tailored content and marketing messages based on your online activities. These partners may collect data across multiple websites and applications to help us deliver relevant ads.

You can learn more about how to manage these preferences 

SMS/MMS Notifications

By providing your mobile number, you agree to receive recurring SMS/MMS alerts regarding products, services, and events. Standard carrier rates may apply. You can unsubscribe at any time by texting STOP to our service number or contacting us at info@vertexnetworksinc.com

4. How We Share Your Information

We may share your information under the following circumstances:

• Within our company and affiliates to provide consistent services and support.

• With trusted business partners for co-branded offerings, promotions, or marketing campaigns.

• For legal compliance, including subpoenas, law enforcement requests, or regulatory requirements.

• In corporate transactions, such as mergers, acquisitions, or asset transfers.

• To protect rights and safety, including fraud prevention or security measures.

• With third-party service providers, such as payment processors, internet service providers, and advertising networks.

• With your consent, when you choose to opt in to communications from select partners.

• As aggregated or anonymized data, which does not personally identify you.

5. Your Choices and Rights

(a) Choices

• You may opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.

• You can manage cookies and tracking technologies through your browser or our 

• To opt out of analytics tools like Google Analytics

(b) Rights

Depending on applicable laws, you may have the right to:

• Access and request copies of your personal data;

• Correct or update inaccuracies;

• Request deletion of your data (subject to legal and operational requirements);

• Request portability of your data in a structured format.

We will verify your identity before processing such requests.

6. Data Security

We implement administrative, technical, and physical measures to safeguard your data against accidental or unlawful loss, misuse, or unauthorized access. However, no system can guarantee complete security.

7. International Data Transfers

As our Services are operated in the United States, your data may be transferred and stored outside your country of residence. By using our Services, you consent to such transfers in accordance with applicable law.

8. Third-Party Links

Our Services may contain links to websites, applications, or services not operated by Vertex Networks Inc. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. If material changes are made, we will post a clear notice on our website and update the “Last Modified” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice, please contact us at:

Vertex Networks Inc
3340 Galena Dr Apt 313
Frederick, MD 21704
Email: info@vertexnetworksinc.com