Privacy Policy – Vertex Networks Inc

At Vertex Networks Inc (“Vertex Networks,” “Company,” “we,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when using our websites, services, products, or mobile applications (collectively, the “Services”). By using our Services, you agree to the practices described in this Policy.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected through our Services. It covers:

• Information you provide directly to us

• Information we collect automatically when you use our Services

• Information we receive from trusted third-party sources

Our Services are intended for general audiences and are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under this age.

2. Information We Collect

We collect information in three primary ways:

a. Information You Provide Directly
You may provide personal data when you:

• Create an account

• Purchase or subscribe to a product or service

• Submit inquiries, feedback, or support requests

• Participate in surveys, promotions, or contests

Types of data include:

• Contact details (name, email, phone number, mailing address)

• Account credentials (username, password)

• Payment or billing information (credit/debit card, bank account)

• Demographic or preference information (age, gender, location, interests)

• Feedback, reviews, and other communications

b. Information from Third Parties
We may receive information from external sources such as partners, affiliates, or publicly available databases. This may include:

• Demographics (age, education, household size)

• Transaction history with Vertex Networks or other services

• Interests, engagement with marketing campaigns, or product preferences

• Location data (city, state, ZIP code)

c. Information Collected Automatically
When you access our Services, we may collect data automatically using cookies, web beacons, server logs, and similar technologies, including:

• Device information (IP address, operating system, browser type, device identifiers)

• Connection details (ISP, Wi-Fi, or mobile network information)

• Usage patterns (pages visited, links clicked, time spent on pages, videos watched)

• Geolocation information (with consent)

• Preferences for language, time zone, and content display

3. How We Use Your Information

We use personal information to:

• Deliver and improve our products and services

• Manage accounts, process transactions, and fulfill orders

• Communicate promotions, offers, and service updates

• Respond to customer inquiries and provide support

• Conduct research, surveys, contests, and market analysis

• Personalize your experience and recommend relevant services

• Prevent fraud, misuse, or unauthorized access

• Comply with legal and regulatory obligations

Important:
We want to be clear — Vertex Networks Inc does not sell, rent, or trade your personal information with anyone. Your data is used only to provide you with our Services and improve your experience.

4. How We Share Your Information

We do not sell, rent, or disclose your personal information to third parties.

We may share information only in these limited cases:

• Within Vertex Networks Inc and its affiliates for seamless services

• With trusted service providers (e.g., payment processors, IT vendors) strictly under confidentiality agreements and only when necessary to deliver our Services

• For legal compliance (in response to subpoenas, law enforcement, or regulatory requirements)

• To protect rights and safety, including fraud prevention and security

• With your explicit consent

• As anonymized or aggregated data that does not identify you personally

5. Your Rights and Choices

a. Choices

• Opt out of marketing emails or SMS messages at any time

• Manage cookies and tracking preferences via browser/device settings

• Opt out of analytics and targeted advertising

b. Rights
Depending on applicable laws, you may have the right to:

• Access and obtain a copy of your personal data

• Correct or update inaccuracies

• Request deletion of your data (subject to legal/operational needs)

• Request data portability in a machine-readable format

We may require verification of your identity before fulfilling requests.

6. Data Security

We implement strong administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we take all reasonable steps, no system can guarantee 100% security.

7. International Data Transfers

Your information may be stored, processed, or transferred to countries outside your residence. By using our Services, you consent to such transfers in compliance with applicable data protection laws.

8. Third-Party Links and Services

Our Services may include links to external websites or apps not controlled by Vertex Networks Inc. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on our website with the “Last Updated” date. Continued use of our Services after updates constitutes acceptance of the revised policy.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Vertex Networks Inc
Email: vertexnetworksinc@gmail.com
Phone: +1 (240) 232-3381
Address: 5551 Morgan Park Ln, Sugar Land, TX, USA 77479